Technology

Complete Retail

End-to-end retail management. POS, eCommerce, order mgmt, inventory planning and more.

Custom Merchandise

CLC licensed merchandising facility delivers a vast range of products students want.

Course Materials

Five million textbooks in stock gives students access to course materials at lower prices.

Reporting

Our huge suite of self-run and automated reports provide feedback loops for success.

Club and Dept Ordering

Custom sites, low minimums and fast turns support clubs and departments of any size.

Social Media Integrations

Facebook and Instagram shops combine with in-demand products to grow the top and bottom line.

Marketing

Deep Twilio integration allows fully secure communication with students via SMS.

Flexible eCommerce

Modern eCommerce design delivers the shopping experience students expect.

Financial Aid

Students use any of the entitlements available to them at the register and online.

Single Database

Real-time single database design drives results in-sync across every surface area.

LMS API

Students easily find and purchase the course materials they need via our LMS API.

Accounting API

Every available transaction detail is ready to be reported to any organization through our API.

System Partners

Clover

Cloud based, PCI secure payments in-store, online, and mobile backed by the largest credit card processor in the U.S.

Inventory Planner

Inventory Planner improves the efficiency of any retail operation through demand forecasting, buying recommendations, and automated reporting.

VitalSource

Vitalsource is a provider of digital course materials. Their broad base of publisher partners allow them to provide learning experiences for millions of users worldwide.

AWS

AWS is the largest and most dependable cloud infrastructure on the planet. We are native to AWS, which helps us scale securely and cost effectively.

Twilio

Twilio is the industry-leading and trusted platform that to power customer engagement via SMS and other personalized communication.

Better together

Integrations

Valore integrates with other powerful platforms and services to create a better retail experience for customers and staff, and to increase our own security. Whether communicating with students (Twilio, Facebook, Instagram), processing credit cards securely (CardConnect, Clover), generating images (DALL -E, ChatGPT), merchandising and inventory planning (Sage, Inventory Planner), or making available millions of digital titles (Vitalsource), our modern technology wisely supports a range of top outcomes via integration.

Harness the power of interconnected technology to drive growth, innovation, and success with Valore's modern architecture.

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Service Uptime (SLA)

Valore Campus is committed to delivering highly reliable services to our partners. The best way to understand our SLA is to understand the SLA of the infrastructure we're built upon.

AWS

Our platform is hosted in Amazon Web Services (AWS), utilizing multiple Availability Zones for database services (RDS), which aligns us with AWS’s regional SLA of 99.99% uptime.

Fiserv | CardConnect

For payment processing, we rely on Fiserv (CardConnect), which provides a 99.95% uptime SLA for its merchant card services.

Putting it Together

Together, these infrastructures establish a combined service availability expectation of 99.95% uptime or better, equating to fewer than 5 hours of potential downtime annually. Here's how we work internally to achieve the highest possible uptime SLA:

We monitor system health continuously through AWS CloudWatch and receive real-time alerts for any service interruptions.

Our technology team maintains 24/7 escalation protocols to respond to incidents immediately.

We maintain transparent communication practices and will notify university stakeholders promptly in the rare event of a meaningful service disruption.

In the event of local service interruption (like an internet outage at the local level), we maintain secure cell backups to maintain connectivity.

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